FAQ
When can I enjoy my breakfast?
You can enjoy a breakfast from the buffet in our morning restaurant weekdays 6.30AM-10.00AM, weekends 7AM-11AM and public holidays 7AM - 11.00AM. You find our restaurant on the sixth floor from where you can enjoy a morning view of Copenhagen’s rooftops.
When can I check-in and out?
Can I get access to free Wi-Fi?
Yes, you can use our free Wi-Fi everywhere in the hotel. In the lobby we offer iPads for your disposal
How often is the room cleaned if I stay several nights in a row?
We leave it to you to decide, whether you want daily cleaning of the room, when you stay several nights in a row. In the same way as you can decide when you want your towels changed. This means that we do not automatically clean your room, we let you decide. If you still want daily cleaning of the room and/or new towels, we are happy to do so. You just have to notify the reception before 10PM the night before. Remember to provide us with your room number.
Where can I park my car, and what is the price?
We offer a few parking places at our hotel at the price of
You can also park in the OnePark-underground car park beneath our hotel. The price is
You can also use the underground car park beneath the Axel Towers, which are next to the hotel. The price is
Can I bring my dog or cat?
How can I get to the hotel?
You can easily get to our hotel whether you arrive in Copenhagen by flight, ferry from Oslo, cruise or train. Read more about your availabilities of transportation here.
When is the reception open?
Our reception is open 24 hours a day. If you are in need of transfer, parking, car or bike rental, recommendations for must-sees and restaurants, or anything alike, we are more than happy to assist you.
When can I eat in the restaurant?
Unfortunately, we do not offer lunch or dinner at the hotel, but we would be more than happy to share our best recommendations of restaurants or cafés, if you contact us in the reception.
Is the hotel disabled-friendly?
Disability is many things. Therefore, it will always be an individual assessment. We collaborate with Godadgang.dk, which has assessed our facilities. Please see here. We always recommend contacting us in advance so that we can meet wishes and needs as well as possible.