Facilities and services

Services at our 24-hour reception

No matter when you arrive, our reception team is ready to assist you with everything from check-in and concierge services to luggage storage and parking.

The photo shows a glass window reflecting a historic building with a green-roofed tower and streetlights against a blue sky. The Square and Copenhagen are written on the glass. The photo shows a glass window reflecting a historic building with a green-roofed tower and streetlights against a blue sky. The Square and Copenhagen are written on the glass.

Check-in and check-out

Check-in from 3PM

Check-out before 12PM

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Concierge desk with a sleek, modern design. The word CONCIERGE is prominently displayed on the side. The surface is reflective, and part of the lobby is visible in the blurred background. Concierge desk with a sleek, modern design. The word CONCIERGE is prominently displayed on the side. The surface is reflective, and part of the lobby is visible in the blurred background.

Concierge

The Square's skilled concierge team welcomes you and assists with everything from car and bicycle rentals to recommendations for the city's best experiences.

Read more about concierge

Luggage storage

We offer free storage of your luggage.

You are welcome to leave your luggage with us in connection with check-in or check-out, and then pick it up again when it suits you.

A row of parked cars in a dimly lit underground parking garage. The vehicles are lined up closely, with their fronts facing away from the camera. The environment appears spacious with white walls and a low ceiling. A row of parked cars in a dimly lit underground parking garage. The vehicles are lined up closely, with their fronts facing away from the camera. The environment appears spacious with white walls and a low ceiling.

Parking

We offer several parking options close to the hotel.

Read more about parking

In the room

Air conditioning

There is air conditioning in all rooms. This way, you can always keep it as cool or warm as you wish, regardless of the weather outside.

A person holds a smartphone in their hand, reading text on the screen. In the background, there is an open laptop on a desk. The person is wearing a white shirt and appears to be focused on the phone. A person holds a smartphone in their hand, reading text on the screen. In the background, there is an open laptop on a desk. The person is wearing a white shirt and appears to be focused on the phone.

Free Wi-Fi

There is free Wi-Fi in all rooms. This way, you can get online, whether you are on vacation or a business trip.

Minibar

In the minibar in the room, you can find a selection of beverages and snacks - from soft drinks and water to wine and beer, as well as sweet and salty snacks.

See all room facilities

Wellness and relaxation

A modern gym room with three treadmills, each equipped with a screen, an exercise bike, and a rowing machine, all set against a white wall with wooden ceiling panels. A modern gym room with three treadmills, each equipped with a screen, an exercise bike, and a rowing machine, all set against a white wall with wooden ceiling panels.

Fitness

You can work up a sweat in our fully equipped fitness center, located in the basement.

Read more about our fitness center

Three people are toasting with glasses of white wine in a social setting. The background is blurred, focusing on the glasses raised in celebration. Three people are toasting with glasses of white wine in a social setting. The background is blurred, focusing on the glasses raised in celebration.

Cara – Executive lounge

In Cara – our Executive Lounge on the ground floor – you can sit back with a view of the City Hall Square and enjoy a selection of cold and hot beverages as well as delicious snacks in calm and atmospheric surroundings.

Access to the lounge is included when you stay in selected room categories – but you also have the option to purchase access if you’d like to make your stay a little more special.

Read more about Cara

People are bicycling and walking over a modern bridge. Below, a body of water is visible, and in the background, there are buildings against a clear blue sky. People are bicycling and walking over a modern bridge. Below, a body of water is visible, and in the background, there are buildings against a clear blue sky.

Bike rental

Experience Copenhagen on two wheels. Rent a bike at Copenhagen Island.

Read more about bike rental

Food and drink

Breakfast buffet with sliced bread, Nutella, toaster, and stacks of plates. Wooden shelves hold various bread types. A person stands in the background. Modern interior with bright lighting. Breakfast buffet with sliced bread, Nutella, toaster, and stacks of plates. Wooden shelves hold various bread types. A person stands in the background. Modern interior with bright lighting.

Breakfast

Our breakfast includes, among other things, organic freshly baked bread and pastries from Meyers, a wide selection of both hot and cold dishes, yogurt, fruit, cold cuts, cheeses, and breakfast cereals.

You can also get a breakfast 'to go'.

Read more about breakfast

A close-up of a hand tilting a glass under a beer tap as amber-colored beer is being poured, creating a foamy head. The background is blurred, highlighting the focus on the filling process. A close-up of a hand tilting a glass under a beer tap as amber-colored beer is being poured, creating a foamy head. The background is blurred, highlighting the focus on the filling process.

Lobby bar

In the lobby, you will find our bar, which is open around the clock. We have a large selection of various beverages that you can sit and enjoy in our sofa area.

Read more about our lobby bar

Additional facilities and services

Allergy and disabled friendly

On the 1st to 4th floors, all our duvets and pillows are allergy friendly and without feathers – and we have rooms without carpets. The detergent we use for our linen is Nordic 'Swan' eco-labelled, which means that it is subject to stricter requirements for substances that are problematic for health/allergies than the legal requirements.

The Square is also a member of the "God Adgang" accessibility scheme, which has assessed our facilities.

Read more about our membership

Let us know in advance if you require an allergy or disabled friendly room.

Sleep soundly with a clear conscience

As part of our commitment to sustainability, we are pleased to offer environmentally friendly pillows and duvets, currently available on the 5th and 6th floors. They are all made from recycled materials, and the filling consists of a mix of duck and goose down. Both pillows and duvets are certified with the Nordic Swan Ecolabel.

This initiative towards a greener stay has been developed in collaboration with DANISH DOWN ApS and Re:Down® by Naturtex®.

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