Facilities and services

At The Square, you'll find a wide range of facilities and services.

If you need assistance, our reception is open 24 hours a day.


At the reception, you can get help with

Check-in and check-out

Check-in from 3PM

Check-out before 12PM

Read more

Concierge

The Square's skilled concierge team welcomes you and assists with everything from car and bicycle rentals to recommendations for the city's best experiences.

Read more about concierge

Luggage storage

We offer free storage of your luggage.

You are welcome to leave your luggage with us in connection with check-in or check-out, and then pick it up again when it suits you.

Parking

We offer several parking options close to the hotel.

Read more about parking


In the room

Air conditioning

There is air conditioning in all rooms. This way, you can always keep it as cool or warm as you wish, regardless of the weather outside.

Free Wi-Fi

There is free Wi-Fi in all rooms. This way, you can get online, whether you are on vacation or a business trip.

TV channels

There is a TV in all rooms with both Danish and international channels.

View TV channels


Wellness and relaxation

Executive lounge

In our Executive Lounge on the 6th floor, you can enjoy a wide selection of cold and hot drinks as well as snacks.

Access to the lounge is included for certain room categories, but it is also possible to purchase access if you wish.

Read more about our Executive Lounge

Rooftop terrace

In the summer, you can enjoy your breakfast on our rooftop terrace on the 6th floor with a beautiful view over the rooftops of Copenhagen.

If you've booked a room with access to our executive lounge included, you also have access to the rooftop terrace from the afternoon until the evening.

Read more about the rooftop terrace

Massage

Treat yourself with a 30 or 60 minute escape.

Our skilled massage therapists are dedicated to melting away your stress and tension, leaving you feeling refreshed and revitalized.

Immerse yourself in a world of tranquility and self-care – because you deserve it.

To book your massage contact us on thesquare@arp-hansen.dk.

Massage can be booked:

Monday to Thursday between 4PM - 8PM.

Please note! Your massage is not confirmed until you receive a confirmation from us. Booking must be made minimum 4 hours before. Cancellation must made be before 9AM on the day of your appointment - cancellation after this point will charged the full price.

Personal training

Embark on a transformative fitness journey with our personalized one-on-one training sessions. In the session kettlebells, bump bells, training band will be used, but no exercise machines.

Personal training can be booked: Monday to Thursday between 4PM - 8PM.

Please note! Your session is not confirmed until you receive a confirmation from us. Booking must be made minimum 4 hours before. Cancellation must made be before 9AM on the day of your appointment - cancellation after this point will charged the full price.

Exercise guidance

Unlock your full potential with our personalized training guidance services! Whether you're at home or on the go, our expert trainers will craft a customized workout plan tailored to your fitness goals.

Training guidance can be booked:

Monday to Thursday between 4PM - 8PM.

Please note! Your session is not confirmed until you receive a confirmation from us. Booking must be made minimum 4 hours before. Cancellation must made be before 9AM on the day of your appointment - cancellation after this point will charged the full price.


Food and drink

Breakfast

Our breakfast includes, among other things, organic freshly baked bread and pastries from Meyers, a wide selection of both hot and cold dishes, yogurt, fruit, cold cuts, cheeses, and breakfast cereals.

You can also get a breakfast 'to go'.

Read more about breakfast

Lobby bar

In the lobby, you will find our bar, which is open around the clock. We have a large selection of various beverages that you can sit and enjoy in our sofa area.

Read more about our lobby bar

Additional facilities and services

Allergy and disabled friendly

On the 1st to 4th floors, all our duvets and pillows are allergy friendly and without feathers – and we have rooms without carpets. The detergent we use for our linen is Nordic 'Swan' eco-labelled, which means that it is subject to stricter requirements for substances that are problematic for health/allergies than the legal requirements.

The Square is also a member of the "God Adgang" accessibility scheme, which has assessed our facilities.

Read more about our membership

Let us know in advance if you require an allergy or disabled friendly room.

Sleep soundly with a clear conscience

As part of our commitment to sustainability, we are pleased to offer environmentally friendly pillows and duvets, currently available on the 5th and 6th floors. They are all made from recycled materials, and the filling consists of a mix of duck and goose down. Both pillows and duvets are certified with the Nordic Swan Ecolabel.

This initiative towards a greener stay has been developed in collaboration with DANISH DOWN ApS and Re:Down® by Naturtex®.

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